The first time you log in, your password is your birth date in (YYYYMMDD) format, followed by the last three characters of your employee number.
For example, if your birthday is March 12, 1970, and your employee number is 123456, your initial password will be 19700312456.
The site will automatically prompt you to change your password and choose your challenge questions the first time you log in.
Forgot your password?
If you forget your password, you can answer your challenge questions and your initial password (as described under "First time logging in") will be restored.
If you try to log in with the wrong password 3 times in a row, your account will be locked. To unlock it, you must successfully answer your challenge questions or call .
If you are a member of the retirement savings program, you may also call the Benefits Representative, Monday through Friday between 7 a.m. and 3 p.m. Mountain Time, and they will unlock it for you.
If you have questions about your flexible benefits program… Please contact .
If you have questions about your retirement savings program… Please contact the Benefits Representative at 1-877-392-2071, Monday through Friday between 7 a.m. and 3 p.m. Mountain Time.
You no longer have access to the Stuart Olson website. However, you may get assistance by contacting the Retirement Savings Centre at 1-877-392-2071, Monday through Friday between 7 a.m. and 3 p.m. Mountain Time.